Document library


Coronavirus and Domestic Abuse

Policies and procedures:

Adaptations Policy

Allocations Policy

Anti Bribery Policy

Anti Social Behaviour Policy

Complaints Leaflet

Data Protection Policy

Estate Management Policy

Equal Opportunities Policy

Equality and Diversity Policy

Financial Regulations Policy

Flexible Working Policy

Freedom-Of-Information and ERI policy

Gas Safety Policy

Grievance Policy

Harassment and Bullying Policy

Health and Safety Policy Statement

ICT System Security and Acceptable Use Policy

Keeping Vulnerable People Safe Policy

Landbanking Policy

Procurement Policy Decision Matrix

Procurement Policy

Rechargeable Repairs Policy

Recruitment and Selection Policy

Regulatory Standards of Governance and Financial Management

Rent Policy

Service Charge Policy

Sustainability Strategy

Transport Policy

Travel Transport and Subsistence Policy - Claimable Allowances

Treasury Management Policy

Voids Management Policy


Codes and Rules

Code of Conduct of Staff

SFHA Code of Conduct for Board Members

Rules of Albyn Housing

Membership Rules




AGM Minutes 2017

AGM Minutes 2018

Annual Report 2017-18

Annual Report Summary 2018-19

Annual Report 2019-2020

Business Plan 2019-22

Complaints April 2017-18

Complaints April 18 - March 19



AHS Financial Statements 2018-19

Financial Regulations

Standing Orders



Annual Return on the Charter 2017-18

Annual Return on the Charter 2018-19

Regulation Plan 2018-19

Regulation Plan 2019-20

Scottish Housing Regulator - Landlord Report 2018-19



Summer Newsletter 2019

Winter Newsletter 2019



Annual Declaration of Interest 2018-19

Audit and Risk Management Committee Remit

Board Membership application form

Board Remit

Performance Committee Remit

Staffing, Health and Safety and the Environment Committee Remit

Board Minutes:

1a Report Board Meeting 30 January 2018

1b Agenda for Board Meeting 30 January 2018

2a 2018 Report Board Meeting 13 March 2018

2b Agenda for Board Meeting 13 March 2018

3a 2018 Report Board Meeting 220518

3b Agenda for Board Meeting 22 May 2018

4a 2018 Report Board Meeting 26 June 2018

4b Agenda for Board Meeting 26 June 2018

5a 2018 Report Board Meeting 14 August 2018

5b Agenda for Board Meeting 14 August 2018

6b. Agenda Board Meeting 16 October 2018

6a. Report Board Meeting 16 October 2018


Customer Charters and Satisfaction Surveys

Customer Involvement Strategy

Customer Service Charter

Scottish Social Housing Charter 2017

Tenant Charter report 2019

Tenant Satisfaction Survey 2015

Tenant Satisfaction Survey 2019

Tenant Satisfaction Survey


Forms and downloads:

ASB leaflet 

Direct Debit Mandate

HHR Housing Application Form and HHR application guide

NHBC condensation leaflet

Termination of Tenancy - North Office

Termination of Tenancy - South Office

Tidy Tenancy leaflet



Albyn Housing Society Limited Pay Scales 2019

Albyn Group Staff Structure Chart


Contractors and contracts:

Reactive repairs contractors list

Current contracts