Tenant Charter Report 2022
Albyn Housing Society have published the Tenant Charter Report 2022.
This report is a requirement of the Scottish Social Housing Charter which sets the standards and outcomes that all Housing Associations should aim to achieve.
The style, layout, and content of this report were decided by Tenants, and we hope that you find it interesting and informative. The focus group of Tenants chose to compare our satisfaction rates with those of Cairn Housing Association and the Scottish average for 2021/22, where possible.
We would like to say THANK YOU VERY MUCH to all the Tenants for their feedback and those who have been involved with designing this report. We are extremely grateful for your help!
The Charter will be sent via post and digital means to all our tenants, along with a feedback form about the usefulness of the information in the report, its design, and getting involved next year.