Contact us
At Albyn Housing Society, we are committed to delivering excellent customer service. Our aim is to ensure we engage with our tenants consistently and with the right support at every opportunity.
We want to make it as easy as possible for you to contact us when you need to. Below are the ways you can get in touch with the right team. If you have any additional requirements, please let us know eg large print communications, accessibility considerations, translation options.
0300 323 0990 and select
Option 1 for repairs
Option 2 to pay your rent or talk about your rent account
Option 3 for reporting ASB, Flytipping, Dog Fouling or to speak about a housing application
Option 4 for Tenancy Sustainment, including adaptations and support with meeting your rent obligations
The Customer and Property Services Team cover the following functions:
- Income
- Tenancy Operations
- Tenancy Sustainment
- Repairs and Maintenance