Our Tenants

Information request form

By Leona Macnab | October 24, 2019

Information request form  

Access to information

By Leona Macnab | October 23, 2019

Access to information Publication Scheme Access information about the way we work, our services and our decisions How you can access information Access information about you and the environmental information we hold

Environmental information

By Leona Macnab | October 23, 2019

Environmental information The Environmental Information (Scotland) Regulations 2004 (“the regulations”) gives the public the right to access environmental information we hold. Environmental information covers a broad range of topics. To find out what is covered, visit the Scottish Information Commissioner. How to make an Environmental Information Request Expand Our guide to information we publish includes the […]

Subject Access Request

By Leona Macnab | October 23, 2019

Subject Access Request The Data Protection Act 2018 gives rights to people about how we hold information and gives us a responsibilities regarding that information. Helping you to find out what personal information we hold about you, why we hold it and who we disclose it to is fundamental to good information handling practice. What […]

How you can access information

By Leona Macnab | October 23, 2019

How you can access information There are a number of ways which give you the right to access information held by Albyn Housing. This includes making a subject access request or an Environmental Information Request

About our publication scheme

By Leona Macnab | October 23, 2019

Guide to information available through the Publication Scheme The Freedom of Information (Scotland) Act 2002 (referred to as FOISA) requires Scottish housing associations/co-operatives to produce and maintain a publication scheme of information. As a public authority, the Albyn Group are under a legal obligation to: publish the classes of information that they make routinely available; advise the […]

Guide to the information we publish

By Leona Macnab | October 23, 2019

Guide to the information we publish This guide organises our published information under nine classes. In using these nine classes we are following the Scottish Information Commissioner’s model Publication Scheme and applying its guidance. If you have any questions, queries or suggestions about how to improve our published information or this guide, please email our Corporate […]

Our commitment to publish

By Leona Macnab | October 23, 2019

Our commitment to publish We are committed to being transparent about the way we work, the decisions we make and the services we provide. We want to make sure the information we publish is easy to find, so we have adopted the Model Publication Scheme set out by the Scottish Information Commissioners Office to comply […]

Board minutes

By Leona Macnab | October 22, 2019

Board minutes January 2018 1a Report Board Meeting 30 January 2018 1b Agenda for Board Meeting 30 January 2018 March 2018 2a 2018 Report Board Meeting 13 March 2018 2b Agenda for Board Meeting 13 March 2018 May 2018 3a 2018 Report Board Meeting 220518 3b Agenda for Board Meeting 22 May 2018 June 2018 […]

Compliments and complaints

By Leona Macnab | October 22, 2019

Compliments and complaints Good or bad, we love hearing from you! We want to hear from you if you think we have gone the extra mile to help you. Our staff take pride in their work and love getting positive feedback. If you have received great service from our staff or contractors, then tell us! […]