High Winds

Storms and high winds can hit at any time of year but are far more common during the autumn and winter months. These weather conditions can cause damage to your home and put yourself and your family at risk. However there are some things you can do to prevent damage to your home and to help keep you and your family safe.


  • Check the weather report regularly. If you are aware of expected storms you can be prepared for them.
  • Visually check the exterior of your home for  loose slates, gutters, chimneys etc, and let us know if any repairs need done.
  • Keep trees in your garden to a reasonable height so they are less likely to blow over in high winds.
  • Put bins, garden furniture and toys and any other items which are likely to blow away in a sheltered position or, if possible, inside a shed. Loose items can be blown by the wind and cause injury.
  • Check on elderly or vulnerable people within your community to offer any help you are able to give.
  • Check our Power cut page for further information


  • Attempt to travel if the rescue services advise against it.
  • Attempt to make any external repairs to outbuildings or to retrieve any loose belongings until the storm is over.

 After storms or high winds

When there has been a storm or high winds, please take the time to visually check the exterior of your home for any damage. Should you find any damage please contact your local Customer Services team, using the numbers below. Please note that until high winds have receded our contractors will be unable to make repairs at height.

If you live in the North (areas north of, but not including, Inverness) please call our lo-call number: 0300 323 0990

If you live in the South (areas south of, and including, Inverness) please call our lo-call number:0300 323 0991

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