Universal Credit information

A new video has also been published to help explain Universal Credit to claimants. It is available by clicking here on GOV.UK

The video has been developed based on feedback from stakeholders and partners requesting content that explains Universal Credit simply and clearly. We hope that this video will help do this.


Universal Credit has undergone some changes and as of January 2015 Jobseekers with children (familes) can now make new claims. Only specific groups of jobseekers are able to claim Universal Credit. See the attached Information Leaflet for further details.

March 2017

All Housing Benefit claimants will shortly be migrating over to Universal Credit.  DWP have launched a new guide 'Universal Credit and You' which gives an introduction to UC for people who are claiming it.  It covers lots of useful information for both claimants and support staff. Details can be found here.

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