Making a Complaint or Comment
last updated
26/08/2008 09:32:27
We always aim to provide a first-class and customer-focused service. However, problems can arise that can make this difficult.
We have produced a leaflet which explains what you should do if you want to make a complaint to us, or if you have a comment or suggestion about any of our services. It also tells you what to do if we do not deal with a problem as you expected.
Our "making a complaint or comment" leaflet is available as a download on this page.
Scottish Public Services Ombudsman (SPSO)
If you wish to make a complaint through the Scottish Public Services Ombudsman, their website address is: www.spso.org.uk and their Information Leaflet is also available as a download on this page.
contact us
t 01349 852978
