How to make a complaint or comment
last updated
08/04/2010 00:00
We always aim to provide a first-class and customer-focused service. However, problems can arise that can make this difficult.
We have produced a leaflet which explains what you should do if you want to make a complaint to us, or if you have a comment or suggestion about any of our services. It also tells you what to do if we do not deal with a problem as you expected.
Our "making a complaint or comment" leaflet is available as a download on this page. Or you can use our Feedback form
Scottish Public Services Ombudsman (SPSO)
If you wish to make a complaint through the Scottish Public Services Ombudsman, their website address is: www.spso.org.uk and their Information Leaflet is also available as a download on this page.
contact us
t 01349 852978
