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Introduction
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SHARED OWNERSHIP
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NOMINATION RESALE09 Sep 2010
Families Go Back To School – To Live27 Aug 2010
Affordable Homes for the Heart of The Highlands27 Aug 2010
Albyn backs local scheme to boost IT training20 Aug 2010
Four Hundred Affordable Homes Secured for Highlands18 Aug 2010
Events
Introduction/
Contact us/
How to make a complaint or comment
How to make a complaint or comment
last updated
02/06/2009 10:48
We always aim to provide a first-class and customer-focused service. However, problems can arise that can make this difficult.
We have produced a leaflet which explains what you should do if you want to make a complaint to us, or if you have a comment or suggestion about any of our services. It also tells you what to do if we do not deal with a problem as you expected.
Our "making a complaint or comment" leaflet is available as a download on this page.
Scottish Public Services Ombudsman (SPSO)
If you wish to make a complaint through the Scottish Public Services Ombudsman, their website address is: www.spso.org.uk and their Information Leaflet is also available as a download on this page.
contact us
t 01349 852978
e send email
Downloads
Making a Complaint or Comment (0.83 MB)
SPSO Information Leaflet (0.19 MB)
98-100 High Street,
Invergordon, Ross-shire IV18 0DL
tel 01349 852978 | fax 01349 853859 | email office@albynhousing.org.uk
A Scottish Charity: SC027123 | Register of Scottish Landlords: 64 | Register of Friendly Societies: 1776R (S)
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