Housing Services Officer (CS35)

Closing Date: Monday 4 December 2017
Position reference number: CS35
Department: Customer Services South

Albyn Housing Society is a leading registered social landlord in the Highlands providing over 3,000 homes across almost 70 communities. With an ambitious building programme over the next 5 years, we are looking to grow our team and invite applications for a new role within our Customer Services South team based in Inverness.

Working for Albyn Housing Society is more than just a job - it's about making a difference to people's lives. We employ around 70 people, working in a variety of roles and our aim is to attract and retain the best people, helping them to achieve their full potential.

Housing Services Officer                                    

Ref CS35                                                                 

Salary £31,282 - £34,350 per annum                   

A fantastic opportunity has arisen for a Housing Services Officer to join our dynamic and dedicated team based in Inverness.

The Housing Services Officer will manage all housing management activities for approximately 250 homes on a geographical patch in and around Inverness with a view to creating sustainable communities.  Ambitious and determined, you will aspire to achieve top quartile performance in all areas of the service.

This role will place specific emphasis upon the customer experience of tenants, focussing on all generic aspects of housing management including maintenance and repairs, anti-social behaviour, rent arrears management, voids and lettings, as well as estate and tenancy management.

We are looking for a customer-focussed individual with proven experience in a generic Housing environment. You will share our commitment for customer excellence and be able to communicate and negotiate effectively with tenants, colleagues and external partners.

The successful candidate will be a highly organised individual who can meet deadlines without compromising on quality with a willingness to learn and develop both professionally and personally. The post will be subject to a Disclosure Scotland check. The post is based in Inverness and is for 5 days (35 hours) per week.

For an informal discussion about this opportunity please contact Jennifer Soley on 01463 701 272.

The closing date is Noon on Monday 4th December 2017.

Interviews will take place on Monday 11th December 2017 in Inverness.

Application Form Housing Services Officer CS35

Albyn Housing Society Limited Equal Opportunities Form

Job Description Housing Services Officer CS35

Person Specification Housing Services Officer CS35

Summary of Terms Housing Services Officer CS35

Albyn Housing Data Processing Form

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