Albyn Housing Society is continuing to provide very good service levels for its supported clients, according to a recent Care Commission Report.
The Invergordon based housing association recently had its third inspection by the Care Commission – this was the first under the new grading scheme.
After a detailed inspection, the Care Commission awarded Albyn’s quality of care, support, management and leadership with a five, which means very good.
The Care Commission said: “We are satisfied that Albyn Housing is working hard to provide consistently high standards of care.
“They are focused, within the remit of a housing support service, on delivering a personalised service.”
The report commended the high level of involvement tenants have determining the type of support they require.
Calum Macaulay, Chief Executive at Albyn, said: “We are delighted with these results as they underline how hard we work to consistently provide a high standard of care.
“This is the first time we have been rated under the new grading system and we will work to continually improve our service with input from our service users between now and our next inspection.”
A full copy of the inspection report will be available from Albyn’s Inverness office or can be downloaded from the Care Commission website at www.carecommission.com.
